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Store · Managed services

Recurring IT services you can add one component at a time

Choose individual components priced per user, per device or per site, or pick a package that bundles them. Packages are always the exact sum of their parts.

IT professionals collaborating in a contemporary workspace.

At a glance

Billing
Monthly, adjusted as quantities change
Pricing basis
Proposed per-unit prices pending business approval; confirmed in a written quotation
Onboarding
Quoted separately as a one-time IT Onboarding Package

Proposed pricing — subject to business approval.

PC-MSP-USER-001

Managed IT Support

Per-user monthly IT support for Canadian businesses: help desk, device updates, onboarding and offboarding, documentation and quarterly reviews under a written scope.

$45.00per user / month

Scope & details
PC-M365-USER-002

Microsoft 365 Administration

Ongoing Microsoft 365 administration per licensed user: accounts, licences, mailboxes, Teams, SharePoint sharing and sign-in policies, priced monthly.

$15.00per user / month

Scope & details
PC-SEC-ENDPOINT-003

Managed Endpoint Security

Per-device managed endpoint protection: deployment, policy baseline, encryption checks and business-hours alert review for Windows and macOS computers.

$12.00per device / month

Scope & details
PC-BACKUP-DEVICE-004

Backup Monitoring

Daily backup job checks, failed-job follow-up, quarterly sample restores and monthly reporting for each protected server or computer, priced per device.

$10.00per device / month

Scope & details
PC-TRAIN-USER-005

Security Awareness Training

Short monthly security lessons and simulated phishing for each enrolled employee, with new-hire enrolment and participation reports for managers.

$5.00per user / month

Scope & details
PC-NETWORK-SITE-006

Network Monitoring

Per-site monitoring of firewall, switches, Wi-Fi and internet links, with firmware updates, configuration backups and ISP coordination, priced monthly.

$99.00per site / month

Scope & details
PC-PKG-ESSENTIAL-001

Managed IT Essential Package

Essential managed IT bundles per-user support with per-device endpoint security, priced as the sum of its components from your employee and endpoint counts.

Calculated from your users, devices and sites

Scope & details
PC-PKG-BUSINESS-002

Managed IT Business Package

Business managed IT adds Microsoft 365 administration and per-office network monitoring to support and endpoint security, priced from your actual quantities.

Calculated from your users, devices and sites

Scope & details
PC-PKG-ADVANCED-003

Managed IT Advanced Package

Advanced managed IT adds backup monitoring and security awareness training to the Business package, priced as the sum of six components from your quantities.

Calculated from your users, devices and sites

Scope & details

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What each pricing unit means

  • Per user

    Managed IT Support and Security Awareness Training count each employee once; Microsoft 365 Administration counts each licensed account.

  • Per device

    Managed Endpoint Security and Backup Monitoring count each covered computer, server or protected device.

  • Per site

    Network Monitoring counts each physical location with its own internet connection and network equipment.

Packages

  • Essential

    Managed IT Support plus Managed Endpoint Security.

  • Business

    Essential plus Microsoft 365 Administration and Network Monitoring.

  • Advanced

    Business plus Backup Monitoring and Security Awareness Training.

How buying a managed service works

  1. Estimate

    Use the pricing calculator with your employees, devices, Microsoft 365 users and offices.

  2. Confirm scope

    Single components start after a short scope confirms quantities; packages receive a written quotation.

  3. Onboard and subscribe

    Onboarding is completed and the monthly subscription begins under the approved terms.

Frequently asked questions

Are packages discounted?

No. Package prices are calculated from the same proposed component prices, so you can compare them line by line.

Do subscriptions include after-hours support?

Standard coverage is agreed business hours. Any extended arrangement must be written into your quotation.

Can we change quantities later?

Yes. Users, devices and sites are adjusted as your organization changes and reflected on the next monthly invoice.

Estimate your monthly plan

Enter your quantities in the calculator for a proposed estimate, then request a written quotation.