Resources
Plain-language IT knowledge for people who run businesses
Articles, guides and answers written for owners, operations managers and finance leads who need to make sensible technology decisions without becoming IT specialists.
At a glance
- Audience
- Decision-makers at Canadian organizations of roughly 5 to 200 employees
- Topics
- Managed IT, Microsoft 365, cybersecurity, backup and recovery, IT budgeting
- Cost
- Free to read; no sign-up required
Articles and guides
- Choosing an MSP in VancouverLearn more
- Managed IT Pricing in CanadaLearn more
- Microsoft 365 Security ChecklistLearn more
- Microsoft Intune for Small BusinessesLearn more
- How Endpoint Security WorksLearn more
- Business Backup Best PracticesLearn more
- Outsourced IT vs Internal ITLearn more
- IT Support for Construction CompaniesLearn more
- IT Security for Accounting FirmsLearn more
- Microsoft 365 Administration Best PracticesLearn more
- Planning IT Support in CalgaryLearn more
- Selecting an MSP in British ColumbiaLearn more
- What Is Managed IT?Learn more
- Cybersecurity Essentials for Canadian SMEsLearn more
- IT Disaster Recovery PlanningLearn more
- How to Reduce IT DowntimeLearn more
- Small Business Network SecurityLearn more
- Signs Your Business Needs Managed ITLearn more
Where to look
Blog
Articles on choosing a managed IT provider, understanding pricing, Microsoft 365 administration and security essentials for smaller organizations.
Guides
Longer, step-by-step material for decisions and projects, such as planning disaster recovery or preparing for a Microsoft 365 migration.
Knowledge base
Short, practical answers to everyday questions, such as how to report a phishing email or what to include in a support request.
Frequently asked questions
Straight answers about buying and working with a managed IT provider: contracts, pricing, coverage, data ownership and switching.
Good places to start
- What managed IT is and how it differs from hourly break-fix support
- How managed IT is priced in Canada and what sits outside the monthly fee
- Signs your business has outgrown informal IT support
- A Microsoft 365 security checklist for small organizations
- Business backup practices and how to test a restore
How we write these resources
Our resources are written to be useful whether or not you ever become a customer. We avoid jargon where we can and explain it where we cannot. Where a topic touches on legal or regulatory obligations, we say so and recommend speaking with a qualified adviser rather than presenting our view as legal guidance.
Resources are reviewed periodically. Articles show their published and updated dates, and we revise guidance when Microsoft 365 features, security practices or Canadian market conditions change enough to affect the advice.
Have a question we haven't answered?
Ask us directly. A short consultation is often the quickest way to get an answer specific to your organization.