Industries · Multi-location
One standard IT setup across every location you operate
Businesses with several offices, clinics, stores or branches often end up with a different internet provider, network, printer setup and password list at each site. We standardize the environment, centralize identity and give every location the same level of support.
At a glance
- Who this is for
- Small and mid-sized businesses with two or more sites, roughly 5 to 200 employees in total, across BC and Alberta
- Typical environment
- Several site networks and internet services, shared and individual devices at each location, central Microsoft 365, and line-of-business systems used at every site
- Common priorities
- Consistency between sites, central account management, site network reliability, visibility of what is installed where, and fair cost allocation
- How support is delivered
- Remote support for all sites; on-site visits in Metro Vancouver, the Fraser Valley and Calgary confirmed per address
- Pricing basis
- Per user per month plus per-site components, confirmed in a written quotation after discovery
Technology challenges for multi-location businesses
Every site was set up differently
Locations opened or acquired at different times have different routers, Wi-Fi, printers and internet providers. Troubleshooting depends on whoever remembers how that particular site was configured.
Accounts and passwords are local
Each site may have its own shared logins, local computer accounts and even separate email systems. Staff who move between sites need multiple accounts, and leavers are hard to remove everywhere.
No IT person at most locations
A site manager becomes the default IT contact, rebooting routers and calling vendors. Problems at remote sites are reported late and described vaguely.
Opening, moving or closing a site
New locations need internet, networking, devices and accounts ready on opening day. Without a standard, each launch is a new project.
Risks that multiply with every site
- One poorly secured site network giving an attacker a route into systems shared by all locations
- Inconsistent backups, with some sites protected and others not
- Former staff keeping access at one site after being removed at another
- Site internet outages that go unnoticed until customers or staff complain
- Unsupported or unpatched computers hidden at locations nobody inventoried
- Overspending on duplicate subscriptions, internet services and equipment across sites
Services we recommend for multi-location businesses
Business network management
A standard site network design with business-grade firewalls, switches and Wi-Fi, managed centrally and documented per site.
Network monitoring
Alerts when a site’s internet, firewall or key devices go offline, so issues are raised before the site calls.
Entra ID and identity management
One account per person across all sites, with multifactor authentication and role-based access that follows staff wherever they work.
Device management
Standard device builds deployed with Intune so a computer at any site has the same applications, settings and protection.
Managed IT and remote support
One help desk for every location, with tickets tagged by site so recurring problems at a particular location are visible.
Microsoft 365 as the shared foundation
Microsoft 365 and Entra ID let every site share one identity system, one email domain and one set of security policies. We consolidate scattered accounts into a single tenant, set up shared mailboxes for each location, and organize Teams and SharePoint so company-wide information sits alongside site-specific channels and files.
Group-based licensing and access mean a new hire at any site receives the right apps and permissions automatically based on their role and location. When someone leaves, disabling one account removes access across every site and every connected application that supports single sign-on.
Continuity across sites
- Cellular backup internet at locations where an outage would stop trading or service
- Central backups covering every site’s critical data and Microsoft 365, not just head office
- Spare pre-configured network equipment and devices that can be shipped to any site
- Documented network and device configurations per site so a replacement can be installed quickly
- A plan for staff at an affected site to work from another location or remotely
Consistent security at every location
- The same firewall policy, Wi-Fi configuration and guest network separation at every site
- Central identity with multifactor authentication and conditional access for all staff
- Endpoint protection and patching managed from one console across all devices
- Secure connections between sites and to shared systems, replacing ad hoc remote access tools
- A full inventory of devices and network equipment by location
- Offboarding that removes access across all sites at once
How we work with multi-location businesses
Survey every site
We inventory networks, internet services, devices, accounts and line-of-business systems at each location.
Define the standard
We agree a standard site design for networking, devices, printing and access, with variations documented where needed.
Centralize identity
We consolidate accounts into Microsoft 365 and Entra ID and enable multifactor authentication for everyone.
Roll out site by site
We bring each location to the standard in a planned sequence, starting with the highest-risk sites.
Operate and expand
Ongoing support under the agreed scope, with a repeatable checklist for opening, moving or closing locations.
Frequently asked questions
Our sites are in different cities. Can you support all of them?
Yes. Remote support and monitoring cover sites anywhere in Canada. On-site visits in Metro Vancouver, the Fraser Valley and Calgary are confirmed per address; visits elsewhere require a separate quotation.
Do we need to replace all our network equipment?
Not necessarily. We assess existing equipment and replace only what cannot meet the standard or is no longer supported. Hardware is quoted separately.
How is pricing calculated for several sites?
Pricing combines per-user support with per-site components such as network monitoring. The calculator shows proposed figures; your written quotation confirms them.
Can you help us open a new location?
Yes. Using your site standard, we coordinate internet installation, configure network equipment, prepare devices and set up accounts before opening day.
Can costs be allocated per location?
We can report users, devices and services by site so you can allocate IT costs internally.
Related services
Products and packages
Industries we support
Service areas
Bring every location up to the same standard
Book a consultation to review your sites, networks and accounts. You will receive a written scope before any recurring commitment.