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Microsoft 365 services

Get the Microsoft 365 tenant you are already paying for working properly

Microsoft 365 is where most of your business now lives: email, files, Teams, identities and increasingly your devices. We administer, secure, migrate and back it up so it stays organized as your team changes.

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At a glance

Service group
Microsoft 365 services from Podium Catchers
Covers
Exchange Online, Teams, SharePoint, OneDrive, Entra ID, Intune and Defender for Business
Typical starting point
Microsoft 365 Tenant Review or Microsoft 365 Security Assessment
Not included
Microsoft licence costs, which are billed separately or purchased directly
Pricing basis
Per user per month for administration; fixed proposed prices for reviews; projects quoted separately

Why Microsoft 365 needs ongoing attention

Signing up for Microsoft 365 is easy. Running it well is not. Over a few years most small tenants collect unused licences, shared mailboxes nobody owns, Teams created for one meeting, SharePoint sites with open sharing links and a handful of former employees who were never fully removed. Default security settings are rarely enough on their own.

Our Microsoft 365 services treat the tenant as a business system that needs an owner. We manage the user lifecycle, keep licensing tidy, apply sensible security policies, and plan changes so staff are not surprised when something moves.

Microsoft 365 services

  • Microsoft 365 Managed Services

    Ongoing administration of the whole tenant under one plan, combined with help desk for your users.

  • Microsoft 365 Administration

    User onboarding and offboarding, licence assignment, groups, shared mailboxes and policy changes.

  • Microsoft 365 Migration

    Planned moves from Google Workspace, on-premises Exchange, other hosts or file servers, with cut-over communication.

  • Intune and Entra ID

    Device enrolment and compliance, Windows Autopilot, conditional access, and identity and group management.

  • Teams, SharePoint and Exchange Online

    Structure, permissions and troubleshooting for collaboration, file storage and email.

  • Security, Defender and backup

    Tenant security configuration, Defender for Business, and third-party backup of mail and files.

  • Tenant Assessment

    A point-in-time review of configuration, identity, licensing and sharing with prioritized recommendations.

Common problems we fix in Microsoft 365 tenants

  • Paying for licences assigned to people who left months ago
  • Multifactor authentication enabled for some users but not enforced
  • Global administrator rights held by everyday user accounts
  • Files shared with anyone who has the link, including outside the company
  • No backup beyond Microsoft's retention, so deleted data cannot be recovered after the retention period
  • Laptops that are not enrolled or managed, so lost devices cannot be wiped

A note on licensing

Microsoft licences are a separate cost from our services. We can advise which plans fit your users and help you right-size them, and licensing is either billed separately or purchased directly from Microsoft, as set out in your quotation.

Frequently asked questions

Can you take over a tenant someone else set up?

Yes. We start with a review of administrator accounts, security settings, licensing and sharing, document what we find, and agree priorities with you before changing anything significant.

Doesn't Microsoft already back up our data?

Microsoft keeps the service running and retains deleted items for limited periods, but it is not a substitute for an independent backup you control. A Microsoft 365 backup service lets you restore mail and files beyond those retention windows.

How long does a migration to Microsoft 365 take?

It depends on the number of mailboxes, the volume of data and the source platform. Your migration quotation sets out the plan, cut-over approach and estimated timeline after discovery.

How is Microsoft 365 administration priced?

Ongoing administration is priced per user per month. The Microsoft 365 pricing calculator shows proposed figures, and your written quotation confirms them. Licences and migration projects are priced separately.

Find out what is really in your tenant

Estimate ongoing administration with the calculator, or book a consultation to discuss a tenant review or migration.